June 13, 2026

At Rufina Taştan Law Office we assist foreign clients who have had a traffic accident in Alanya with material and moral compensation claims, in Turkish and Russian. A traffic accident during a holiday or while living here, combined with a language barrier and an unfamiliar legal system, is stressful for most people. This guide explains the steps to take after an accident, the insurance process and the limitation periods, without promising any particular outcome. The information below is general; each file should be assessed separately according to fault, the severity of the injury and the scope of insurance.
What to Do at the Scene
The first steps you take after an accident form the foundation of any later compensation file:
- Ensure safety and call for help: if there is injury, call 112, and where needed call the police/gendarmerie for the accident record.
- Have an accident report drawn up: the traffic accident report is the core document for determining fault ratios. In accidents with injuries, it is important that the report is prepared by law enforcement.
- Collect evidence: take photographs of the scene, the vehicles and the plates, and note the contact details of any witnesses.
- Obtain a medical report: if you are injured, go to hospital and keep your examination/treatment records. These records are used later to document the injury and any incapacity for work.
Collecting these documents in full before you return to your home country is critical for the file to proceed smoothly later on.
Compulsory Traffic Insurance and the Guarantee Account
In Türkiye there is a compulsory motor third-party liability insurance (compulsory traffic insurance) for motor vehicles. This insurance covers, within the policy limits, the damage that the at-fault vehicle causes to the other party. Where the vehicle involved has no insurance, cannot be identified (hit-and-run) or in similar situations, the Guarantee Account (Güvence Hesabı), a fund the victim can turn to, may come into play. Which source is used depends on the circumstances of the accident and the insurance status of the other party.
The limits of compulsory traffic insurance are updated each year and may not always cover the entire loss. For losses exceeding the policy limit, a separate claim against the at-fault driver or the vehicle operator may arise. We make this assessment at the outset of the file.
Claiming from the Insurer: A Mandatory Preliminary Step
For claims within the scope of compulsory traffic insurance, making a written application to the relevant insurance company before filing a lawsuit is, in practice, a fundamental first step. If the insurer does not respond within the period set by law or does not meet the claim, the dispute can be taken to the Insurance Arbitration Commission or a lawsuit can be filed in court. Conducting this preliminary application properly prevents the process from being unnecessarily prolonged. Preparing the application and its annexes correctly is important for the claim to be assessed properly.
Types of Compensation That Can Be Claimed
The main heads of compensation that can be claimed following a traffic accident are:
- Material compensation: treatment and recovery costs, loss of earnings due to inability to work, and losses arising from permanent incapacity.
- Loss of financial support: in fatal accidents, for the relatives who were financially dependent on the deceased.
- Moral compensation: compensation for the pain and distress suffered because of an injury or loss.
In injury files, the rate of incapacity is usually documented by hospital or Council of Forensic Medicine (Adli Tıp Kurumu) reports. In calculating compensation, this rate, together with the victim's income and age, is taken into account.
Limitation Periods
Compensation claims arising from a traffic accident are subject to certain time limits. Missing the deadline can lead to loss of rights. The general framework is:
- 2 years from the date the victim learns of the damage and the party responsible.
- At most 10 years from the date of the accident (the absolute period).
- If the accident also constitutes a criminal offence (for example negligent injury), the longer (extended) limitation period set by the criminal law may also apply to the compensation claim.
For foreign victims who return abroad, the 2-year period is especially risky, because it keeps running while treatment continues abroad and the file waits. We therefore recommend obtaining a legal assessment without delay after an accident.
The Rights of Foreign Victims
When a foreigner is injured in a traffic accident in Türkiye, they do not lose the right to compensation simply because they are a foreigner; depending on the circumstances they may claim material and moral damages. Because the process can be handled through an attorney under a proper power of attorney, in most cases we can pursue your file from Alanya even after you have returned to your home country. We guide you on collecting and translating the documents (accident report, medical reports, insurance details).
Common Mistakes
The problems foreign victims most often face in traffic accident files in Alanya are:
- Returning home without documents: going back before obtaining the accident report and medical reports makes proof harder later.
- Missing the limitation period: the time keeps running while treatment continues abroad; a late application can lead to loss of rights.
- Suing without applying to the insurer: skipping the preliminary application stage for claims within compulsory traffic insurance can disrupt the process.
- Early, low settlement: hasty settlements before permanent incapacity is clear may fall below the real loss.
To avoid these mistakes, an early legal assessment after the accident is very important.
Contact us for a free initial consultation. At Rufina Taştan Law Office we manage traffic accident compensation processes in Alanya from start to finish, in Turkish and Russian, proceeding diligently along a realistic roadmap without promising any particular outcome. WhatsApp or phone: +90 538 838 63 66, e-mail: info@avrufinatastan.com. Address: Güllerpınarı Mah. Keykubat Bulvarı, Alanya.
Frequently Asked Questions
I had an accident in Alanya but returned to my country; can I still claim compensation?
Yes. The process can be handled through an attorney under a power of attorney; in most cases we can pursue your file without you being present in Alanya. However, because limitation periods keep running, it is important to obtain an assessment without delay.
What happens if the other party has no insurance?
Where the vehicle has no insurance or cannot be identified, the Guarantee Account (Güvence Hesabı), a fund the victim can turn to, may come into play. We assess which route is appropriate according to your file.
Do I have to apply to the insurer before filing a compensation lawsuit?
For claims within the scope of compulsory traffic insurance, a written application to the insurer before litigation or arbitration is, in practice, a fundamental first step. Conducting this stage properly speeds up the process.
What kind of compensation can I claim?
In case of injury, material compensation such as treatment costs and loss of earnings, together with moral compensation for pain and distress, can be claimed. In fatal accidents, relatives can claim compensation for loss of financial support.
What is the limitation period?
Generally, 2 years from learning of the damage and the responsible party, and at most 10 years from the date of the accident, apply. If the accident constitutes a crime, a longer criminal limitation period may arise. These periods must be assessed according to the file.
How do I document my injury?
Injury and incapacity are usually documented by hospital or Council of Forensic Medicine reports in Türkiye. It is therefore important to keep your examination and treatment records after the accident.


